phonebiz

Got a call today from phonebiz, as they are suppost to order me a new w800i so i can use my fm transmitter. The guy from phonebiz asked me what kind of provider I'm using... I said what !@?? Yea so we can order the right phone! I said "Mate (trying to sound aussie here), u already knew I have an provider free phone, as I told you in the beginning.. and after 2 weeks of doing nothing you call me up to say u still have to order the phone! Grrr... This is PhoneBiz Brookvale NSW may I add!